AI receptionist · by Avoca AI
Avoca
AI front office for home service businesses that answers calls, texts, and chats to book jobs around the clock.
Avoca in one paragraph
Avoca AI provides an AI front office for service businesses, using always-on agents to answer calls, texts, and chats and book jobs. The vendor positions it for home services verticals such as HVAC, plumbing, and electrical. Avoca AI says the platform handles inbound conversion, outbound nurture campaigns, and call coaching, with deep ServiceTitan integration. The company states it is SOC 2 certified and trusted by over 1,000 service leaders. Customer stories on the site describe consolidating contact centers and capturing after-hours calls.
How does Avoca bill?
Avoca AI does not publish pricing on its website. The site lists no subscription tiers, per-minute rates, or per-call fees. Prospective customers are directed to book a demo or talk to sales to receive a quote. Billing structure, included minutes, and overage policies are not stated in the source text.
What happens when Avoca can’t answer?
Emergency escalation is shown in the product demo flow; human-in-the-loop deployment is mentioned in customer stories
Booking and scheduling
Books jobs 24/7 via AI CSR and Simple Scheduler; syncs booked jobs to CRM
Connects with
- ServiceTitan
- Google LSA
Where it’s strong
- Answers calls, texts, and web chat to book jobs 24/7
- Deep CRM integration with ServiceTitan and direct Google LSA integration
- SOC 2 Certified with enterprise-grade security positioning
- Customer stories report specific outcomes like consolidating nine contact centers into one
Watch-outs
- Pricing is not published; buyers must book a demo for a quote
- Free trial or free plan availability is not stated
- Specific integration list beyond ServiceTitan and Google LSA is not detailed
Pick it or skip it
Pick Avoca if: Home service businesses that need an AI receptionist to answer every call and book jobs directly into ServiceTitan.
Skip it if: Businesses that need transparent, published pricing or a self-serve free trial before talking to sales.
Test-call log
Status: not yet tested. We run the same 12-call script on every phone product and publish the transcript notes here. Vendors can’t pay to change results.
Avoca: quick answers
How much does Avoca AI cost per month?
Avoca AI does not publish pricing on its website. You need to book a demo or contact sales for a custom quote.
Does Avoca AI offer a free trial?
The source text does not state whether a free trial or free plan is available.
What integrations does Avoca AI support?
The website names ServiceTitan as a deep CRM integration and Google LSA as a direct integration.
Is Avoca AI SOC 2 certified?
Yes. The website states Avoca AI is SOC 2 Certified under its enterprise-grade security section.
What industries does Avoca AI serve?
Avoca AI lists HVAC, plumbing, electrical, auto repair, garage door, home improvement, junk removal, movers, pest control, restoration services, roofing, and energy and fuel delivery.
Can Avoca AI book appointments automatically?
Yes. The AI CSR product books jobs 24/7, and the Simple Scheduler offers self-service booking.
Receipts: the quotes behind this profile
Each line is copied from Avoca AI’s own pages and was checked automatically against the page text on 28 October 2026.
| Claim | Vendor’s words |
|---|---|
| AI front office for service businesses that answers calls, texts, and chats to book jobs | The AI Front Office for Service Businesses... Always-on agents that answer every call, fill every board |
| Handles phone, SMS, and web chat | Answer every call, text, and chat. Book jobs 24/7 without missing a lead. |
| Books jobs 24/7 and syncs to CRM | Job bookedCRM Synced |
| ServiceTitan integration | ServiceTitanDeep CRM integration |
| Google LSA integration | Google LSADirect integration |
| SOC 2 Certified | SOC 2 CertifiedBest-in-class security practices keep your data safe and your team compliant. |
| Serves HVAC, plumbing, electrical, and other home services | HVACHeating, ventilation & ACPlumbingPipes, drains & water heatersPest ControlExtermination & prevention |
| Emergency escalation shown in demo flow | 0:28Emergency escalationEscalated |
| Human-in-the-loop deployment mentioned | Their deployment spanned Avoca Responder, Coach, and Human-in-the-Loop across nine of their brands |
| No published pricing; demo required | See how Avoca can handle your inbound calls in a 20-minute demo. |
| Trusted by over 1,000 service leaders | Trusted by 1,000+ Service Leaders |
| Simple Scheduler for self-service booking | Simple SchedulerEasy self-service booking |
Commercial relationship: none. We have no paid or affiliate relationship with this vendor today. Disclosures.
Where these facts come from
- Avoca AI: homepage (avoca.ai)